A global mining major identified certain work types that required sophisticated legal handling, but that they were neither doing efficiently in-house or easily able to access conventional law firm support on via traditional mandates. These work types included E-Discovery / Disclosure, certain tasks relating to corporate transactions, and legal automation and process design.
With our input, the client designed an approach whereby a number of providers were appointed to support each work type, on a Legal Process Outsourcing basis, with the ability to leverage the wider firm resources as needed. Led by our Houston and Newcastle Hubs, and with a sponsoring and overseeing Partner for each work type, NRF were able to provide this support on a global basis.
Our first significant instruction – to our Houston Hub – came within a day of the arrangement going live. Extensive support was provided across a range of matters, and on an ongoing basis, to provide best practice and refinement of internal processes.
Results and benefits
- Effective “on call” support was provided to the client.
- Relationships and working protocols were established, and an efficient delivery process put in place, overseen by senior NRF lawyers.