The challenge

A global mining major identified certain work types that required sophisticated legal handling, but that they were neither doing efficiently in-house or easily able to access conventional law firm support on via traditional mandates. These work types included E-Discovery / Disclosure, certain tasks relating to corporate transactions, and legal automation and process design.

The solution

With our input, the client designed an approach whereby a number of providers were appointed to support each work type, on a Legal Process Outsourcing basis, with the ability to leverage the wider firm resources as needed. Led by our Houston and Newcastle Hubs, and with a sponsoring and overseeing Partner for each work type, NRF were able to provide this support on a global basis.

Our first significant instruction – to our Houston Hub – came within a day of the arrangement going live. Extensive support was provided across a range of matters, and on an ongoing basis, to provide best practice and refinement of internal processes.

Results and benefits

  • Effective “on call” support was provided to the client.
  • Relationships and working protocols were established, and an efficient delivery process put in place, overseen by senior NRF lawyers.

Client stories

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