Handling large volumes of claims
NRF’s award winning mass claims solution works across a number of disputes types to apply process and technology to volume litigation.
Our holistic and scalable mass claims solution helps clients in sectors such as insurance, energy and travel, effectively manage large volumes of claims. Facing a wave of claims can be costly, a burden on management time and must be handled sensitively to minimise reputational harm. Our mass claims team works with our specialist disputes teams to apply process and rigor to volume litigation to achieve the best possible results. Supported by our Applied Technology team, they design an optimised end-to-end workflow which leverages automation technologies where possible and provides clear and tailored reporting throughout.
Our solution is underpinned by appropriately structured data, task ownership and clear oversight and escalation points. With such a rigorous approach to data, our in-house data analysts can yield valuable portfolio insights. In the past, this has uncovered systemic fraud and informed upstream process and strategy improvements to reduce future exposure.
Fully scalable and flexible to your specific needs
A technology solution, based on defined processes to reduce cost, increase win rates and identify fraud
Real time data insights to drive informed management decision making
How we are helping our clients
Outsourced review of NDAs for a busy legal department
A major global insurer’s legal team was struggling to focus on the strategic priorities of the business due to a large amount of time-consuming business-as-usual (BAU) work.
Redesigning a legal team’s structure
The regional GC of a global insurance company based in Hong Kong was expecting a period of increased growth, with a resulting increase in legal support anticipated.
Latest news and insights
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Legal Ops is a State of Mind - Interview with Stephanie Hamon (Artificial Lawyer)
Celebrating their third year of operation, Stephanie Hamon spoke with Artificial Lawyer about the growth of Legal Operations Consulting at Norton Rose Fulbright, what legal operations means to her, and how law firms are challenging the Big Four. In this interview, Stephanie explains how legal operations is “more a mindset than a role”, and an enabler for the legal team to create value for the business by being strategic, not just a cost-centre.
Celebrating 3 successful years of Legal Operations Consulting
We are excited to celebrate 3 years since the launch of our Legal Operations Consulting (LOC) team at Norton Rose Fulbright. Helping clients drive change and efficiency within their legal teams has been a pleasure and we have enjoyed working on the varied mandates across the globe.