Senior Paralegal / Team Lead Collections
Norton Rose Fulbright Canada LLP
Michelle Santos joined our Calgary office in 1995 starting in family, litigation, banking and the oil and gas groups and she now works as a litigation paralegal and oversees firm and client collections. Michelle manages complex litigation and data breach matters requiring e-discovery. Michelle assists in various stages of the litigation, including questioning, management of undertakings, mediation and trial. She also has extensive knowledge and experience working with e-discovery vendors to create detailed reports compiling large amounts of data for clients to rely on in data breach matters.
Michelle is responsible for taking appropriate measures to collect sums due to the firm and to clients. She prepares documents from the beginning stages to enforcement. Michelle also performs a variety of searches pertaining to the collections work.