Lisa Fitzgerald
Partner
Norton Rose Fulbright Australia
Related services and key industries
Related services
- Technology transactions
- Intellectual property
- Communications, media and entertainment
- Mergers and acquisitions
- Artificial intelligence (AI)
- Corporate governance
- Cybersecurity and data privacy
- Government relations and public policy
- FinTech
- Space and satellite law
- Sports law
Key industry sectors
Biography
Lisa is a corporate lawyer based in Melbourne.
Lisa has a particular focus on technology, media, telecommunications, privacy and intellectual property rights across a range of sectors including digital media, communications, banking and financial services, cyber security, transport, health and pharmaceuticals.
Lisa’s experience includes advising ASX listed companies and governments in their procurement of major technology and managed services; multinationals entering the Australian or international markets; specialist technology, AI, cyber, privacy and intellectual property rights support on M&A transactions; regulatory advisory relating to privacy, data breaches and security of critical infrastructure.
Lisa joined us from another leading Australian law firm where she headed the Digital Economy practice group for a number of years.
Professional experience
Collapse all- Bachelor of Laws, (First Class Hons), University of Melbourne (1998)
- Bachelor of Arts, University of Melbourne (1998)
- Oxford Blockchain Strategy Program, University of Oxford (2022)
- Supreme Court of Victoria 2000
- High Court of Australia 2000
- Senior Courts of England and Wales 2006
Australian State and Federal governments and the Government of the United Kingdom - on various technology procurements, utilities, transport and communications infrastructure construction and assurance projects, from the divestment of the South Australian government's electricity network to the construction and assurance of communications networks including the nbn's multi-technology mix for fixed line, fixed wireless and satellite connections.
on the complex outsourcing of services and business processes in public and private sectors, from helpdesk functions for national carriers to support on-field technicians and network operations centres, to automation projects for NSW Treasury and Waverley Council and the procurement of various technologies for the Victoria Police
on major data breaches and cyber security breaches including obligations under various regulatory regimes such as the Privacy Act 1988 (Cth), Security of Critical Infrastructure Act 2018 (Cth), various prudential standards including CPS 234, the Corporations Act 2001 (Cth) and directors’ duties, as well as notifications to regulators, affected individuals and other entities, and implementation of effective and proportionate mitigation strategies
a major telecommunications entity in relation to the outsourcing and automation of its help desk for use by telecommunications technicians, involving the development of systems and resourcing including an app, manuals, transcripts and regular staff training, as well as the design of service levels, performance tracking, reporting and enforcement procedures
a utility company on a Customer Transformation and Systems Integration Project to upgrade its billing system using third party service providers. This work involved drafting and negotiating master services agreements, service levels, service credits, statements of work, procurement strategy and multi-party governance and resolution protocols
a major telecommunications provider on the procurement of Enterprise Resourcing software. This work involved reviewing and negotiating vendor software terms and conditions and developing a performance incentives regime to promote enhanced service and continuousimprovement
a global energy company in relation to the outsourcing of its global payroll system for use by group entities, involving integration with third party software and systems, transition-out negotiations from incumbent providers and development of robust service level regime, governance, cyber and data breach procedures overseas-based software vendors regarding various State Government technology framework agreements, including reviewing and negotiating the terms and conditions of State Government ICT contracts with government agencies
a peak sporting governing body regarding the renewal of a sport management platform operated by a third party. This involved reviewing and negotiating a master supply agreement with a sports management software vendor, with a focus on development of servicelevels relevant to new platform requirements and features
Big Four banks and non-bank lenders on technology-related transactions, intellectual property licensing and ownership and major data and privacy matters including the Consumer Data Right, data breaches, data breach response plans, privacy access requests,privacy impact statements and the specialist subject of credit information and credit reporting under PartIIIA of the Privacy Act 1988
- Best Lawyer in Privacy and Data Security since 2024
- Ranked Legal 500 in Technology and Telecommunications (2022-present)
- Ranked GDR 100 (2022-present)
- Former High Court Associate to the Hon. Kenneth Hayne AC KC
- Keynote address on “Blockchain and the Law”, APAC Blockchain Conference (Sydney, 2021)
- “Who are the frontier lawyers? Automation specialists, Law Tech Summit (Sydney, 2022)
- Keynote address on “NFTs in Sport”, Asian Racing Conference (Melbourne, 2023)
- Chair, 2023 Law Tech Conference (Gold Coast, 2023)
- Presenter at 2030, The Future of Tech Legal Industry, “AI, Liability and Lawyering: AI’s impact on law practices and the practice of law’ (Sydney and Melbourne, 2024)
- Presenter at FranData Summit, “When and how to use, and not use, Artificial Intelligence” (Melbourne, 2024)
- Member of the Media and Communications Committee, Business Law Section of the Law Council of Australia (2020 - present)
- Fellow of the Governance Institute of Australia and Member of its Victorian State Council (2020 - present)
Insights
Privacy breakthrough: The wait is over
Publication | September 18, 2024
Rolling out Microsoft Copilot? A Framework for Managing the Legal, Risk and Compliance Challenges
Webinar | July 09, 2024