Asset Management Outsourcing

•  Advising HSBC on a 10 year outsourcing agreement for the provision of fund administration and related services to Aviva in relation to £50bn of AuM.
• Advising HSBC in relation to a major asset management outsourcing of transfer agency services with Schroders in relation to £180bn of AuM.
• Advising Citi in relation to its arrangements with Columbia Threadneedle Investments.
• Advising HSBC on its middle office outsourcing arrangements with Eastspring including the integration work into the Aladdin platform.
• Advising Prudential in relation to a major asset management outsourcing of fund accounting and custody services to HSBC involving assets of more than £130bn.
• Advising Northern Trust on an asset management outsourcing to Barclays.  Northern were appointed to provide a full range of asset management services including transfer agency, fund accounting and custody services to Barclays Wealth division.

Banks

• Advising HSBC on its sale of its Canadian business to RBC for $11 billion including all of the outsourced transitional and separation arrangements.
• Advising Barclays on the transformative partnering agreement between Barclaycard and SAP.
• Advising a tier 1 global bank in its global cloud remediation with AWS, Google, MongoDB and Snowflake
• Advising a consortium of six global banks (ANZ, BNP Paribas, Citi, Deutsche Bank, HSBC and Standard Chartered) on the establishment of a joint venture and the procurement of software development services in connection with the design and build of a trade finance platform which centralises and exchanges trade information (such as purchase orders and invoices, provided by corporates (e.g., buyers and suppliers) and enables those corporates to be financed).
• Advising on the collaboration between UBS, Erste Group, Commerzbank, Bank of Montreal, Caixabank and IBM for the purposes of developing and commercialising a distributed ledger trade finance solution using IBM’s hyperledger fabric platform.
• Advising HSBC on its 10-year, £20 million outsourcing agreement with a US-headquartered technology provider, for the implementation, use and support of a global trade platform provided on a SaaS basis.
• Advising Barclays on all aspects of the outsourcing to HCL of its global technology support functions, as well as all technology and mainframe support functions based out of the bank’s technology hub in Lithuania.  The transaction is a cornerstone of the bank’s technology strategy involving 31 jurisdictions and the outsourcing of critical functions
• Advising Goldman Sachs on its procurement of a blockchain platform for trading derivatives from HQLAx.
• Advising Standard Bank on the procurement of a core mission-critical banking solution to be implemented across 18 African jurisdictions.
• Advising First Abu Dhabi Bank on its virtual captive outsourcing to an offshore centre in India.
• Advising Barclays on the outsourcing and sale of its ATMs
• Advising Forex Bank on the complete outsource of its foreign exchange function to BFC including all aspects of currency procurement, currency delivery and security requirements.  The outsourcing had to take account of regulations in Sweden and London and was completed under compressed timescales. 
• Advising BNP Paribas in relation to the outsourcing of the bank’s payment matching process across various transaction types. The outsourcing involved the automation of manual processes using the supplier’s technology, a business critical system used to support payment processing. 

Insurance

• Advising AIG in relation to establishing the first blockchain-enabled platform with Standard Chartered Bank for the streamlined purchasing of trade finance receivables from a global logistics company. The blockchain-enabled platform was provided by TradeIX.  Norton Rose Fulbright has been nominated IP/IT firm of the year for this deal.
• Advising Rothesay Life on its policy administration outsourcing to Capita following the purchase of a Zurich book of business.
• Advising Rothesay Life in relation to the outsourcing of its policy administration following the purchase of a Prudential book of business
• Advising Rothesay Life in relation to complex policy administration outsourcing agreements with Willis Towers Watson and JLT.
• Advising Blackstone on its policy administration outsourcing with Aegon for individual life and group life insurance policies
• Advising Friends Life (now Aviva) on the largest UK life and pensions outsourcing worth over $2.4 billion which included a significant infrastructure ITO with IBM.
• Advising Old Mutual on a 20 year outsource of its back office functions to IFDS. 
• Advising Prudential on the strategically-important outsourcing of its procurement function, which included the procurement of an electronic procure-to-pay system and contract management system.
• Advising LV on the replacement of its policy administration system including its underwriting engine, ratings platform, applications and infrastructure hosting, business process outsourcing of customer fulfilment and its technology arrangements with distribution channels.  

Aviation

• Advising Riyadh Air on various matters including:
  • preparing template procurement documents for buyer furnished equipment (BFE) purchases and the supply of general goods and services;
  • negotiating buyer furnished equipment (BFE) contracts for installation on Riyadh Air’s order of 39 new Boeing 787s Dreamliners with Safran, RECARO and Panasonic; 
  • supporting on a support and maintenance agreement with Panasonic for its inflight entertainment system;
  • negotiating an APU lease agreement with Epcor
  • supporting on a digital services agreement with Panasonic
  • negotiating inflight connectivity agreements with Neo Space Group and Viasat
  • supporting on MRO (Maintenance, Repair, and Overhaul) agreements
  • advising on power sockets agreement with Astronics
• Advising Air India on its purchase and implementation of various software packages from Airbus for flight operations and aircraft maintenance. The software covers critical software for flight operations, including:
  • with NavBlue for Fly Navigation Flysmart, Fly Navigation EFB, and Fly Navigation Assistance;
  • with NavBlue for Analyse and Optimise – Airspace-Ops, Analyse and Optimise, Navigation Database, and SoW Plan Control; 
  • with Airbus for eOperations and eSolutions; and 
  • with Skywise for Skywise Core X3.
• Advising Saudia on various supply arrangements, including on the supply and purchase of:
  • from Panasonic, inflight entertainment systems, including a long term maintenance services agreement in respect of the repair and maintenance of the inflight entertainment systems;
  • from Safran, inflight entertainment systems to retrofit into its Airbus A321 fleet; and
  • from Inmarsat, inflight connectivity systems including connectivity and implementation services for its Airbus A321 fleet, at a total for the hardware and installation services.
  • from Amadeus, a solutions centre arrangement for the use of IT and technology support.
• Advising EasyJet on its procurement of a SOC (Security Operations Centre) from Adarma
• Advising EasyJet on its procurement of Skywise Core Predictive system from Airbus
• Advising Flyadeal, a subsidiary of Saudi, on various supply arrangements, including on the supply and purchase of:
  • from SITA OnAir Switzerland Sàrl, an outsourced IT and communications service;
  • from Amadeus, an e-ticketing solution (Amadeus E-Ticket Server), flight management software, Amadeus Standalone IATCI Hub
  • from Sabre, its Market Intelligence Global Demand Data product which is the volume and detailed database about passenger traffic
• Advising Jet2 on its purchase and implementation of various software packages from NavBlue for flight operations and aircraft maintenance.
   

Technology

•  Advising ABN Amro, BP, Gunvor, ING, Koch Supply & Trading, Mercuria, Shell, Societe Generale and Statoil on the procurement of a commodities trading platform using DLT
• Advising Mercuria in relation to the build and operation of a carbon credit trading platform
• Advising Injazat, a UAE based IT service management company, in relation to the expansion of its relationship with outsourced technology provider based in India, LTI, to cover the provision of managed services to the client's customers via a revised service delivery model.
• Advising BP to advise on their master vested agreement with Jones Lang Lasalle Services Limited in relation to the vested outsourcing of facilities management services.
• Advising Energizer on a global outsourcing agreement to Infosys.  This deal concerned the IT outsourcing of Energizer’s entire software application and infrastructure estate and required Norton Rose Fulbright to leverage expertise in its London and New York offices
• Advising a global corporate in relation to its track and trace and payment solutions with Worldline, Dentsu and Inexto.
• Advising a mining company on the establishment of a global blockchain platform.
• Advising a government owned UK high street name on a major multi-supplier outsourcing worth £750m covering telecoms network, IT, service integration and management, the provision of consumer hardware and contact centre services.