Pensions Regulator publishes guidance highlighting importance of high-quality administration

The Regulator published a press release on December 9, 2025, highlighting its new guidance publication that consolidates all administration expectations for trustees, scheme managers and administrators and is designed to help them deliver high-quality services that safeguard member benefits and build trust in the pensions system.

The revised guidance provides practical steps for governing bodies to ensure high-quality administration that meets regulatory expectations. Additionally, the guidance promotes robust planning and maintaining administration to reduce risks of errors, delays, and breaches.

The Regulator stresses that high-quality administration is fundamental to delivering good outcomes for savers. Its updated guidance sets clear expectations for schemes and administrators to work in partnership to strengthen governance and ensure resilience in the pensions system.