I joined NRF Transform’s Legal Operations Consulting team in 2020 as a Legal Operations Consultant, working directly with GCs and in-house legal teams to optimise the delivery of legal services to their organisations. Essentially, we help our clients solve problems and run their legal departments more like a business; providing strategic advice, operational implementation and project management for a broad array of legal operations initiatives.
Sunny (and humid!) Durban, South Africa.
I worked on a season of the BBC’s Dragons Den, where I conducted legal, financial and operational due diligence on behalf of the Dragons, to help them make informed investment decisions. It was an exciting opportunity to not only see behind the scenes of such a popular show but also to work with a number of start-ups, hear their inspiring stories and be a small part of some of those journeys.
Prior to joining NRF, I was the Group Company Secretary and Senior Legal Advisor for a global insurer’s Southern African operations where I was responsible for delivering a number of strategic projects within both the Legal and Compliance function, and across the wider business. This included mergers and acquisitions, a stock exchange delisting and various business improvement initiatives such as the redesign of the group’s corporate governance processes and structures, and the implementation of a contract management solution.
Prior to that, I was a litigation and commercial lawyer practising across areas such as insurance, banking and constitutional law where I had an opportunity to work with various political parties and government departments against the backdrop of South Africa’s fascinating and often complex political landscape. Needless to say there was seldom a dull moment!
After 14 years in professional services and corporate roles I took what felt like a somewhat risky career break at the time, to pursue a full time MBA in the UK before working with various start-ups and joining NRF. The MBA was undoubtedly one of the best decisions of my life and a catalyst for both personal and professional growth.
Best part of the job
Hard to pick just one thing! Working on such varied client projects, having an opportunity to help solve interesting problems and without a doubt the collaboration between diverse teams within Transform where I feel like I’m learning something new every day.
Legal Operations Consulting
- Legal Operations Consulting
- Designing a global bank's legal technology strategy
- Designing a legal function of the future
- Designing an in-house legal team strategy
- Data Analytics
- External Resource Management
- Strategic Planning
- Technology Tools
- Demand Management and Work Allocation
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Meet more of our team
The Rise of Specialist Career Paths in Law Firms
‘The Rise of Specialist Career Paths in Law Firms’ is a new publication providing the essential guide to the plethora of career opportunities available in law firms, from pro bono and business development roles to those in legal operations and innovation. It demonstrates how implementing these specialist career paths will enable law firms to continue to provide stellar client service and develop and retain top legal talent and provides individual lawyers with the resource to identify and pursue the right career for them.
Preparing for the future of in-house legal
The role of the GC, and by extension in-house legal teams, is changing. Whereas legal functions have traditionally operated as a guardian of the business with a primary focus on risk management, there is now an increasing need for a legal team to operate as a business partner and strategic enabler, delivering additional value to the wider business.
Redesigning a legal team’s structure
The regional GC of a global insurance company based in Hong Kong was expecting a period of increased growth, with a resulting increase in legal support anticipated.
Designing a global bank’s legal technology strategy
A legal technology strategy to align and effectively support the wider legal team.