Essential personal development and business skills

Great presenters have the ability to inform, persuade, inspire and entertain. However, with virtual webinars being a part of the ‘new normal’ when it comes to sharing content with others, adaptations and modifications are required. Along with exploring the tried and tested techniques for planning and structuring presentations, creating impact, engaging an audience and appearing confident, we will provide tips and best practice for achieving great presentation results using a virtual platform.

Presenter

Brett Dengate, Senior Learning & Development Consultant, Australia

Delegation is critical to successful organisations. It fosters trust, boosts morale, promotes high productivity and efficiency, and generates a culture of enthusiasm, innovation, creativity, cooperation and openness. As a ‘delegatee’, managing the way you receive and agree to do delegated tasks is one of the central skills of 'managing upwards'. A successful delegatee inspires credibility, delivers output at a high quality and has a successful brand in the organisation. This course explores the competencies of a successful delegatee.

Presenter

Brett Dengate, Senior Learning & Development Consultant, Australia 

Many people report to one or more managers. These relationships play a crucial role in their success at work. Understanding how best to work with those to whom you report, by flexing your written and communication styles, can be enormously beneficial. We will discuss both the rationale behind upwards management and the steps to become more effective at it.

Presenter

Brett Dengate, Senior Learning & Development Consultant, Australia 

Your personal brand is a promise. It helps people know what to expect from you when you interact with them. Developing and actively managing your personal brand will make a big difference to your professional success. We will look at the nature of brand, the elements within it and ways in which you can develop and enhance your own.

Presenter

Brett Dengate, Senior Learning & Development Consultant, Australia 

Think about the emails that you receive and write every day. How effective are they? Do they get the right results? We will look at how you can improve the quality of your email communications so that you achieve the outcomes you want. We will cover tone, style, eliminating superfluous words, using structure and layout to support your message, and tailoring your message to suit your audience.

Presenter

Brett Dengate, Senior Learning & Development Consultant, Australia  

There isn’t a business that doesn’t want to be more creative and innovative in its thinking, products and processes. Many people, however, believe creative ability is a trait you’re either born with or not, when in fact evidence supports the opposite. Each of us has the ability to harness our own creativity with practice. This session will explore how to foster creativity, question assumptions when new problems are presented, get beyond creative blocks, and negotiate twists and turns along the way.

Presenter

Brett Dengate, Senior Learning & Development Consultant, Australia  

Getting things done in fast moving, complex organisations requires confidence and well-honed persuading and influencing skills. Learn how to prepare, present and deliver a structured argument, develop techniques to build rapport, and adapt your body language to persuade and influence others effectively.

Presenter

Brett Dengate, Senior Learning & Development Consultant, Australia  

When we feel confident we tend to radiate positive energy, have increased levels of performance and can effectively deal with the ups and downs of life. Yet we all have areas in which we tend to feel less confident. No one is immune to bouts of insecurity, but they don’t have to hold you back. This session will explore the nature of mindset, help you determine your high and low confidence areas, and provide you with strategies to help you build and portray a more confident approach.

Presenter

Brett Dengate, Senior Learning & Development Consultant, Australia  

There is good and bad stress. One pushes you forward to achieve things; to overcome challenges. The other can creep up on you, causing anxiety, decreasing your productivity and creativity and, at worst, resulting in a state of helplessness and depression. Becoming aware of the lens through which you perceive and frame situations is key to managing challenges in your life. In this session we will explore the nature of stress, its triggers and provide you with strategies to help you ground your perceptions in reality and reframe negative thought patterns so you are then free to move forward positively, solve problems and work through challenging situations.

Presenter

Brett Dengate, Senior Learning & Development Consultant, Australia  

An inclusive workplace requires staff of all levels to be aware of how their unconscious biases can influence their inclusive behaviour and decision making. Through this session, we will explore concepts of bias and how understanding these biases can help you contribute to the creation of a more diverse, inclusive, high performing, and overall better workplace for all.

Presenter

Brett Dengate, Senior Learning & Development Consultant, Australia  

Time is a precious commodity which needs to be used wisely. The key to this is being cogent about how you currently spend your time, and making changes so that you spend time on those things that achieve your business and social goals. We will look at how to focus, plan and prioritise appropriately so that you get more things done in the time that you have.

Presenter

Brett Dengate, Senior Learning & Development Consultant, Australia  

The role of the manager/supervisor is to get things done by others effectively, and thus the ability to motivate, delegate and provide feedback are essential parts of the manager/supervisor toolkit. We will provide you with the knowledge and skills to do this effectively by looking at the different elements, tools and techniques that can assist, and ways in which you can develop and enhance your own style.

Presenter

Brett Dengate, Senior Learning & Development Consultant, Australia  

Poor mental health is a serious concern in the legal sector. We know that one in three lawyers is at high risk of suffering a diagnosable mental illness during their career. The stigma of mental illness and lack of understanding about appropriate professional support options are often significant barriers to early intervention. This session aims to increase personal mental health literacy, as well as ensure a greater understanding of the important role we each play in supporting the mental health of others.

Presenter

Brett Dengate, Senior Learning & Development Consultant, Australia  

Some people have, by nature, an optimistic disposition, but anyone can learn to optimise their optimism. You might want to do this because research has shown that optimistic people achieve more, have better overall health and are likely to be more resilient. We will help you assess your optimism levels and provide you with tools and techniques to show you how you can learn to be more optimistic.

Presenter

Brett Dengate, Senior Learning & Development Consultant, Australia