Hopcraft: A 30 minute look ahead

On August 1, 2025, the UK Supreme Court delivered its long-awaited judgment in Hopcraft v Close Brothers Limited and on 3 August the FCA announced it would consult on a redress scheme.

While the Supreme Court has narrowed the circumstances in which motor finance customers can claim from lenders, it found there was an unfair relationship and a breach of FCA requirements in one case. The FCA has indicated that its redress scheme proposal may not be restricted to discretionary commission agreement arrangements and may go back to 2007. Those outside the motor finance industry may also face claims from customers.

Our team is working with a trade body with regards to the potential implications of the judgment and consultation and, in this webinar, they will look ahead to the consultation and discuss some of the issues for firms and practical steps to consider taking now.