Our virtual personal development and business skills webinars will help you with the challenges you face at work every day.
Led by our experienced in-house Learning and Development team, the interactive programme will be run online, focusing on the topics to help you face the challenges the new working environment brings.
| Learned optimism | Tuesday, January 17 | 09:00 - 10:00 |
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Some people have, by nature, an optimistic disposition, but anyone can learn to optimise their optimism. You might want to do this because research has shown that optimistic people achieve more, have better overall health and are likely to be more resilient. We will help you assess your optimism levels and provide you with tools and techniques to show you how you can learn to be more optimistic. |
| Self confidence | Wednesday, February 1 | 09:00 - 10:00 |
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When we feel confident, we tend to radiate positive energy, have increased levels of performance and can effectively deal with the ups and downs of life. Yet we all have areas in which we tend to feel less confident. No one is immune to bouts of insecurity, but they don’t have to hold you back. This session will explore the nature of mindset, help you determine your high and low confidence areas, and provide you with strategies to help you build and portray a more confident approach. |
| Personal brand | Tuesday, February 21 | 09:00 - 10:00 |
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Your personal brand is a promise. It helps people know what to expect from you when you interact with them. What’s your brand? Are you happy with it? If not, what have you done about it? Similar to commercial brand, personal brand needs to be managed. The first step in the process is to consciously design your brand. Then you need to sell it actively and manage it. Doing this will make a positive difference to your reputation and professional success.
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| Effective networking | Thursday, March 09 | 09:00 - 10:00 |
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Effective networkers plan, prepare and make full use of every networking opportunity and always follow up after the event. Few people would regard themselves as natural networkers but everyone can learn techniques to network successfully. We will help you understand how to create the networking mindset to engage with your clients and appear confident; and how to get the most out of a networking event, whether in person or virtual. |
| Delegating, supervising and delivering feedback | Tuesday, March 21 | 09:00 - 10:00 |
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The role of the manager/supervisor is to get things done through others. In this capacity the ability to motivate, delegate and provide feedback are essential parts of the manager/supervisor’s toolkit. We will provide you with the knowledge, skills, tools and techniques to do this effectively.
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| Be an outstanding presenter | Tuesday, April 04 | 10:00 - 11:00 |
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Great presenters have the ability to inform, persuade, inspire and entertain. Few people are natural presenters. However, everyone can learn how to plan and structure presentations and use techniques which can help them present well. We will help you understand how to create the right impact, engage your audience and appear confident. This session will provide tips to achieve great presentation results whether in-person or using a virtual platform. |
| Take control of difficult situations | Wednesday, April 19 | 10:00 - 11:00 |
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Difficult situations are a fact of life. How we handle them determines whether a misunderstanding is resolved or escalates into conflict. We will consider the importance of recognising and dealing with difficult situations early and provide you with a structure you can use to resolve them. |
| Personal brand | Thursday, May 4 | 10:00 - 11:00 |
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Your personal brand is a promise. It helps people know what to expect from you when you interact with them. What’s your brand? Are you happy with it? If not, what have you done about it? Similar to commercial brand, personal brand needs to be managed. The first step in the process is to consciously design your brand. Then you need to sell it actively and manage it. Doing this will make a positive difference to your reputation and professional success.
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| Write effective emails | Thursday, June 01 | 10:00 - 11:00 |
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Think about the emails that you receive and write every day. How effective are they? Do they get the right results? We will look at how you can improve the quality of your email communications so that you achieve the outcomes you want. We will look at tone, style, eliminating superfluous words, using structure and layout to support your message, and tailoring your message to suit your audience. |
