United Kingdom | Publication | September 2025
The Pensions Administration Standards Association (PASA) Dashboards Working Group, in consultation with the Pensions Dashboards Programme (PDP) and the Money and Pensions Service, has produced a toolkit that provides trustees, scheme managers and providers with practical support on applying consistent approaches to "warning" and "unavailable" codes across pensions dashboards.
One area where PDP data standards are flexible and thus offer potential for variation is in the use of "warning" and "unavailable" codes when an administrator cannot provide complete and accurate value data immediately.
PASA’s guidance is intended to prevent divergent approaches which could lead to confusion. The toolkit addresses some complex and non-standard dashboard scenarios and suggests options for schemes to address them.
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