Consumer vulnerability in retail financial services

Hot topics in risk and regulation

United Kingdom Video September 2020 08:10

Video Details

In this new video series, our Risk Consulting team provide their insights on hot topics in the world of risk and regulation.

In the first video John Coley and Iain Hawthorn discuss consumer vulnerability in retail financial services, a topic which has been brought into even sharper focus with the onset of the COVID-19 pandemic.