Where to begin
Best practice for the delivery of legal and related work is changing at pace – and that brings risks as well as opportunities. Market participants are at different places in terms of leading or keeping up with the change and there is widespread misunderstanding about the capabilities of new technology and ways of working.
At NRF Transform, we help cut through the hype, noise and confusion so that you can:
Understand the possibilities
Define realistic and valuable goals
Access the full benefits
Getting the most from every stakeholder
External legal advisors
As a client, you set the agenda. So ask your lawyers the question: as well as providing outstanding legal advice, what are you doing to make your service delivery outstanding? How are you structuring and regulating the staffing of our work? Are you using designed processes and integrating technology? How are you adding wider business value?
If the problem you’re solving is a recurring one – or you think others have the same problem – ask if there’s a reusable solution you could access.
We love getting this question, because we’ve been working on the answer for years.
The art of the possible is in our DNA. If you’d like to find out how we can make legal better for you,
get in touch.
In-house legal teams
Lawyers are excellent managers of risk. That is the basis of legal training, and most career experience. But GCs and modern in-house legal teams also have to be strategic business partners, to manage their own team like a business.
We have designed a pyramid model – based on Maslow’s Hierarchy of Needs – to help legal teams assess maturity and areas for focus.
Understanding how technology affects each element of the pyramid is vital. Does the legal team or the wider business have the right tools? Or might you need to select and purchase specialist tools? Are there elements of the work that it could be more effective to outsource, either completely or partially?
In all cases we can help you define the problem to solve and get you the outcome you want.
People outside legal need legal to work.
Whether it’s a contracting process, management of financial exposure, or business decision making, processes owned or supported by legal are vital to an effective business. Today, new skills, processes and technology mean legal can do more than it has in the past, from managing agreements more effectively, to tracking company data, to articulating ROI.
We understand lawyers, we understand business, and we are specialists in cross functional processes.
If you’d like to discuss how we can help make your business processes more effective, please get in touch.
How we are helping our clients
Designing an external spend management strategy at a large financial services company
Following an ambitious refresh of their strategy, the legal function of a global bank wanted to place efficiency at the heart of their goals.
Improving legal matter management for a large financial services company
As part of a broader programme of work to improve a large financial services company’s efficiency and cost-effectiveness in their legal function, our Legal Operations Consulting Team (LOC) worked with a client to enhance their ongoing management of live matters. The vehicle to leveraging legal project management methodologies and providing dedicated support for the largest and most complex matters would be the most effective way to achieve these objectives.
Broadening the legal supplier base to help fuel innovation
In line with its strategy to place efficiency at the core of the legal function, a large global financial services company sought to expand and diversify its legal supplier base to access more creative, innovative suppliers through the creation of a dedicated panel for ALSs (Alternative Legal Services).