Publication
Relief from relief: Making handling relief events easier and more collaborative
Relief events clauses are included as standard provisions of most technology implementation, outsourcing and services contracts.
United Kingdom | Publication | May 2024
The Pensions Ombudsman’s chief operating officer, Robert Loughlin, has published a blog highlighting plans for tackling its historical caseload and reducing waiting times.
There are three areas the Ombudsman will be prioritising this year: tightening the conditions under which the Resolution Team will investigate a complaint; extending the use of short-form decisions and Determinations for appropriate cases; and exploring whether there are certain categories of complaints that are more appropriately dealt with by other organisations.
The full programme of changes is due to be delivered over the next three years but the Ombudsman has an ambitious target of achieving an improved position over the next 12–18 months.
Publication
Relief events clauses are included as standard provisions of most technology implementation, outsourcing and services contracts.
Publication
In this edition, Amy Allen reports on the Law Commission’s “14th Programme of Reform” and its proposals to review commercial leaseholds, management of housing estates, ownerless land and deeds. Then, Amy and Jo Chattle provide a summary of Companies House’s new guidance on requesting access to trust information for an overseas entity.
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