Outsourcing Insights

Relief from relief: Making handling relief events easier and more collaborative

Relief events clauses are included as standard provisions of most technology implementation, outsourcing and services contracts.

Liability 101: Liability clauses in technology and outsourcing contracts

Liability is often a contentious topic (and typically the last provision to be agreed) in a technology or outsourcing contract negotiation.

Banks outsourcing to the cloud: Economic drivers, implications

The financial services sector is becoming increasingly reliant on cloud service providers (CSPs) to fulfil its growing data processing and storage needs.

Another contract remediation exercise for EU financial entities?

The European Banking Authority (EBA) is currently consulting on its draft guidelines on the sound management of third party risk (Draft Guidelines), which are intended to replace the 2019 guidelines on outsourcing arrangements (2019 Guidelines).

Can you access your outsourced data?

Financial regulators globally emphasise the importance of financial entities being operationally resilient, which includes the ability to manage and recover from disruptions caused by their service providers.

Do your tech and outsourcing contracts address cyber incidents?

Most incidents handled by our Norton Rose Fulbright cyber team originate from the customer’s service provider. In many cases it is the service provider’s systems, infrastructure and environment which proves to be the most vulnerable to cyber breaches and security issues.

Navigating regulatory challenges in data centres

Businesses investing in, financing or operating data centres face a complex matrix of laws and regulatory requirements.

Asset management: Risk allocation and liability profiles in technology contracts and outsourcings for asset managers

Increased regulatory burdens on asset management businesses have resulted in additional cost pressures.

Indemnification