Head of Digital Solutions
I joined NRF Transform in February 2020 to lead our new product development initiatives.
I read law at University, but instead of practicing law, I’ve always worked in this niche which has come to be known as legal tech. I enjoy the creative and analytical process of taking new products from idea to launch and have developed many products for the legal industry.
Product managers are starting to pop up in law firms to work alongside lawyers to develop new tech-enabled solutions for clients. The role covers the whole spectrum of developing and running a product throughout its life cycle. It starts by talking with customers (in our case, NRF clients) to understand their problems and unmet needs. Those needs are translated into requirements, then we design a solution which typically blends the expertise of our people with process, technology and data. We work alongside the software development teams, build the commercial model and support the launch, marketing, sales and ongoing management of the product. I love the variety and challenge of the role.
North Yorkshire, now living in Berkhamsted.
I always have been, and always will be, a bike geek.
Prior to NRF, I was director of product management at Thomson Reuters and I’ve been developing products for lawyers for over 20 years. I ran the White Book as one of my first jobs, back when books on CD rom were cutting edge legal tech. I’ve created parts of Westlaw UK and Practical Law, and most recently I developed workflow and practice management software.
Best part of the job
Taking the seed of an idea and growing it.
Products in Law: Bringing products into legal services
This is the first in a short series of Insights which will share how our Legal Products team develops solutions which help clients to overcome some of their most pervasive and urgent legal problems with tech enabled, scalable solutions.
Something new on the horizon: Better legal horizon scanning
Horizon scanning, the process of monitoring what's coming in terms of new laws and regulation, is nothing new. It’s been an important aspect of an in-house counsel's responsibilities for many years and is a key opportunity for legal teams to add value at board level and shape the direction of their business.
Implementing our Horizon Scanning solution for a global insurer
Insurers, like all our clients, have to navigate an ever-changing landscape of legal and regulatory changes and risks that may or may not affect their business around the world.